Five quick-grab scripts
to prepare managers for tricky convos
We get it. Managers are often busy, overwhelmed and undertrained. Managing humans is complex - that’s why we’re passionate about equipping leaders with the resources they need in the moment, to help with the tricky conversations they can be faced with on the daily.
HR Managers and CEOs can glean back time by equipping managers with the tools they need to lead their teams, and in turn, managers will feel more confident and calm in approaching emotive subjects. It’s a win win all round.
The 5 scripts below are just the tip of the iceberg in terms of supporting resources available on the tyllr platform. Here's how it works.
Mental health check in
Managers are best placed to spot when a team member is experiencing a period of low mood or poor mental health - but finding the words to address it and understanding how to best support can be difficult. This script will help them develop the language to open up the conversation.
Post change check in
Managers are the 'front line' when it comes to embedding big organisational changes smoothly. Equipping them with the tools to hold space for a range of different reactions from their teams is an important skill. Done well, these conversations should help team members feel invested in what's coming and managers ensure that logistics and practicalities like reallocating workload can be done with minimum fuss. Addressing underperformance
Taking a proactive, collaborative approach when performance issues crop up is key. There are so many reasons why someone might not be able to bring their best, be it confidence, capability or something outside of work having an impact. All too often, managers wait until formal check-points like reviews or avoid the conversation because they don't feel confident exploring the root causes of underperformance with team members.
This script will empower your managers to address performance niggles early before they escalate (and save HR teams a lot of headaches when proper feedback isn't delivered in a timely and impactful manner!).
Responding to a request for promotion
Managers are best placed to spot when a team member is experiencing a period of low mood or poor mental health - but finding the words to address it and understanding how to best support can be difficult. This script will help them develop the language to open up the conversationSupporting a pregnant colleague
it's important that managers are able to chat with their team members about a change in circumstances as big as a pregnancy. Investing time in figuring out the support your team member needs will help them feel supported - and make preparing for parental leave easier for both the individual, the team and the business.
Please note that our scripts are meant as a guide to prepare for conversations and it is always wise to check with your HR guidelines and Government legislation beforehand.
Now that you've got the scripts to equip your managers, why not check out how tyllr can upskill your managers in all areas - providing support and resources exactly when they need it. All from just £30 per month.
Upskilling
modern managers
tyllr offers cinematic digital courses from world class coaches to upskill managers plus countless 'in the moment' resources.