Privacy Policy

Last updated: Mar 5, 2024


Your privacy and trust are important to us. This Privacy Statement explains how tyllr 

(also referred to as “we”, “us”, or “our”) collects, uses, and shares your personal information in connection with the website, product or service that links to this Privacy Statement (we call these our “Services”).

This privacy notice gives you information about how we look after your personal data when:

● you use our Services;

● you sign up for our newsletters;

● you supply goods or services to us;

● you apply to work with us; and

● we engage in other routine business dealings with you.

This Privacy Statement does not apply to tyllr staff. We have a separate privacy notice for our staff and we will provide you with a copy of the relevant notice if you work for us.

Who we are & how to contact us

Name: tyllr, trading as tyllr Ltd.

Address: 28 Kensington Street, Brighton, East Sussex BN1 4AJ, UK

Websites: www.tyllr.co

Any comments, concerns, complaints, or questions regarding our Privacy Statement may be addressed

to hello@tyllr.co or you can write to us at the address above.

Third-party links

Our websites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Information we collect

The type of personal information we collect depends on how you are specifically interacting with us and which Services you are using. Generally, we collect the following categories of personal information:

● Contact Information, such as name, alias, address, phone number, social media user ID, email address, and similar contact data.

● Organisation and Contacts Information, such as your employer or organisations that you are a member of, information about your colleagues or those within your organisation, your status with an organisation, and similar data.

● Account Information, such as security-related information (including user names and passwords, authentication methods, and roles), service-related information (including purchase history and account profiles), billing-related information (including payment and billing information), and similar data.

● User Activity, such as user preferences, content of communications, suggestions, questions, comments, feedback, and other information you send to us, that you provide to us when you contact us, or use our Services, and similar data.

● Device & Browser Information, such as network and connection information (including Internet Service Provider (ISP) and Internet Protocol (IP) addresses), device and browser identifiers and information (including device, application, or browser type, version, plug-in type and version, operating system, user agent, language and time zone settings, and other technical information), advertising identifiers, cookie identifiers and information, and similar data.

● Social Media and Online Content, such as information in social media and online profiles, online posts, and similar data.

Sources of information

We collect personal information about you either directly from you, from certain third parties (such as your employer or the subscriber providing access to our Services), or from other sources (such as publicly available sources) as set out in this section.

You provide personal information to us when you:

● Search for, subscribe to, or purchase our Services.

● Use our Services or otherwise interact with us.

● Create or maintain a profile or account with us.

● Purchase, use, or otherwise interact with content, products, or services from third party providers who have a relationship with us.

● Create, post, or submit user content on our Services.

● Register for or attend one of our events.

● Request or sign up for information.

● Communicate with us by phone, email, chat, in person, or otherwise.

● Complete a questionnaire, survey, support ticket, or other information request form.

● When you express an interest in working with us or apply for a job or position with us.

We collect personal information automatically when you:

● Search for, visit, interact with, or use our Services (including through a device).

● Access, use, or download content from us.

● Open emails or click on links in emails or marketing communications from us.

● Otherwise interact or communicate with us (such as when you attend one of our events, when you request support or send us information, or when you mention or post to our social media accounts).

We also collect personal information about you from third parties, such as:

● Your organisation and others with whom you have a relationship that provide or publish personal information related to you, such as from our customers when they arrange access to our Services for you or from others when they create, post, or submit user content on our Services that may include your personal information.

● Professional or industry organisations and certification / licensing agencies that provide or publish personal information related to you.

● Third parties and affiliates who resell or integrate with our Services.

● Service providers and business partners who work with us in relation to our Services and that we may utilise to deliver certain content, products, or services or to enhance your experience.

● Marketing, sales generation, and recruiting business partners.

● Credit bureaus and other similar agencies.

● Government agencies and others who release or publish public records.

● Other publicly or generally available sources, such as social media sites, public and online websites, open databases, and data in the public domain.

We do not collect any ‘special categories’ of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to respond to a job application).

How we use information

This section includes details of the purposes for which we use personal information and the different legal reasons for processing that personal information.

Lawful Basis

We are required to explain the lawful basis upon which we process your personal information. With respect to these laws, we process personal information about you for one or more of the following basis:

● To Perform a Contract. Where the processing is necessary for the performance of contract.

● Legitimate Interests. Where the processing is necessary for legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal information.

● Your Consent. Where you have given us consent to process your personal information for specified purposes, such as to provide our Service and other items requested by you.

● Comply with the Law. Where the processing is necessary for compliance